Write a review
Climate Controlled Self Storage
Serving the Greater Cincinnati Metro Area

Frequently Asked Questions

What is the difference between climate-controlled and standard units?

A standard unit is like a garage with a roll-up door that is neither heated nor cooled. A climate-controlled unit is indoors. The temperature is kept at a moderate range of temperatures in the winter and summer.


Do you have RV, car, boat, and motorcycle storage?

We have both outside parking and standard storage units for boats and vehicles. Our RV storage can accommodate a vehicle up to 45 feet in length. Most cars require a 10x20 unit, while motorcycles will fit in a 5x10 unit.


When can I access my unit?

Typical gate hours are from 7:00 a.m. to 11:00 p.m., seven days a week. 


When is the office open?

At all six facilities the office hours are 9:30 a.m. to 6:00 p.m. on weekdays and 9:00 a.m. to 4:00 p.m. on Saturdays. Please note our Eastgate location is only open Tuesday 10:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m.


What happens if I lose my key?

We, unfortunately, do not have a master key. If your keys are lost, we will need to remove the lock. We can help coordinate the removal of your lock; however, there is a $25 fee.


Why do we have to provide our own insurance?

In many ways, renting a storage unit is like renting an apartment. In both cases, you provide your own insurance. If you need help finding a provider, we can help point you in the right direction.


How big should my unit be?

Visit our Storage Calculator to help you find out what size is right for your needs. Overall, you are better off with a unit that is a little too large rather than too small. A larger unit gives you more room to work around in as you fill it with boxes and such.